Cancellation, Return & Refund Policy
- Goods sold are strictly not refundable.
- No cancellation of order(s) is/are allowed.
Return Of Damaged Product(s)
However, if the purchased product(s) is damage upon arrival to buyer, return of damage item(s) is/are allowed with the eligibles below:
- Buyer is advised to take photo(s) of the damage item(s) and submit the photo(s), proof of purchase (invoice), and Return Request to us.
- Buyer have to email above required evidences to us at gasingsales@gmail.com within 7 days upon receiving the items.
- Return Request are subject to our approval based on the required evidences.
- After approved by us, buyer must ship/post back the return item(s) to us within three (3) working days from the date of goods receiving.
- If the goods/product(s) has been used or damaged by the customer himself/herself, there will be no return approval from us.
- Please return your purchase to the following address:
16, Jln Hang Nadim 35/36, Seksyen 35, Alam Impian,40470 Shah Alam, Selangor. - We will also not be responsible if your return shipment is lost during the return transits.
- Once we have received and checked the returned goods/products, we will replace a same item (or correct item as per ordered) and ship back to buyer accordingly. We also will refund the buyer for the postage fees of the return goods/product(s).